---
title: Grade Encoding Concerns
description: "1. 1. Who do I contact if I do not have classes tagged to my Mastersoft account? ***(Faculty)*** - For tagging of subjects, kindly contact the Academic Supervisor or the Office of the Registrar. 1. 2. How can I download…"
url: "https://usa.edu.ph/faqs/grade-encoding-concerns/"
updated: "2026-07-13"
category: Faculty and Staff
tags:
  - mastersoft
---

# Grade Encoding Concerns

1. 1. Who do I contact if I do not have classes tagged to my Mastersoft account? ***(Faculty)***
   - For tagging of subjects, kindly contact the Academic Supervisor or the Office of the Registrar.

1. 2. How can I download my classlist from the Mastersoft Portal? ***(Faculty)***
   - For downloading of classlist, **[click here](https://drive.google.com/file/d/11_ChHpic7InceWO7f0XTNwuWECRi1U90/view?usp=sharing).**
2.

1. 4. How to encode grades on the Mastersoft Portal? ***(Faculty)***
   - For encoding of grades on the system, kindly refer to the links below:
     - For Undergraduate Programs: [**click here**](https://drive.google.com/file/d/1UCWHctLbbWO9Zw2VtghyD96fVYN5PrNz/view)
     - For Graduate Programs: [**click here**](https://drive.google.com/file/d/1s9inYXbRpWz0tnWe0jmaQcxwYOFzIsG0/view)

1. 5. How to Download and Upload Grade Encoding Templates? ***(Faculty)***
   - For downloading and uploading grade encoding template, kindly refer to the links below:
     - For Undergraduate Programs: [**click here**](https://drive.google.com/file/d/1vg74qMHvcaRkoPChFQEkFFrqnWk7nkF0/view)
     - For Graduate Programs: [**click here**](https://drive.google.com/file/d/1LIrRVwwDK_LI8UzPkq6ekIQTN_got-8j/view)

1. 6. How to submit the encoded grades to the Program Head/Academic Supervisor? ***(Faculty)***
   - For grade submission, kindly refer to the links below:
     - For Undergraduate Programs: [**click here**](https://drive.google.com/file/d/1Mn4usiSeWdY0s1ubjAoIpRln6XC2vuxa/view)
     - For Graduate Programs: [**click here**](https://drive.google.com/file/d/1Fb10QLf6mMTdCd-tdlrUaKHc-GIfcsLQ/view)

1. 7. How can I access the grade encoding portal if the Grade Encoding Period has ended? ***(Faculty)***
   - *If the subject is not yet submitted to the Program Head*- visit the Vice President for Academic Affairs (VPAA) Office to request for Grade Encoding Extension.
   - *If the subject has been submitted to the Program Head/Dean-*visit the Vice President for Academic Affairs (VPAA) Office to request for Grade Encoding Extension. Then, contact the Academic Supervisor/Dean to open for moderation the submitted subject.

1. 8. How can I edit the grades if I already submitted to the Program Head/Academic Supervisor? ***(Faculty)***
   - *If the request to “Open for Moderation” a subject is during the Grade Encoding Period-* contact the Program Head/Academic Supervisor and Dean to open the subject for moderation.
   - *If the request to “Open for Moderation” a subject is beyond the Grade Encoding Period-*visit the Vice President for Academic Affairs (VPAA) Office to request grade encoding extension. Then, contact the Academic Supervisor/Dean to open for moderation the submitted subject.

1. 9. What should I do if my grades are not reflecting on my Mastersoft Portal?
   - Contact your teacher to confirm if your grades have been released.
   - If grades have been released but not yet reflecting, kindly fill out the [**EdTech Help Desk Form**](https://usa.edu.ph/edtech-support/)

1. 10. What should I do if the Final Rating and Remarks are not reflecting on my Semestral Grade Sheet Report even though the term grades have been released by the Dean?
   - Contact the Dean to release the Final Rating.

1. 11. What should I do if the term grade is not reflecting on the Semestral Grade Sheet report and remarks are all failed?
   - Report the issue to the EdTecheSS Office by filling out the [**EdTech Help Desk Form**](https://usa.edu.ph/edtech-support/)