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How to access the NEO LMS

Updated on March 14, 2025

< 1 min read

  1. 1. How to access the NEO LMS portal?

The NEO LMS portal can be accessed via Single Sign-On (SSO) method. For further information, kindly refer to the NEO LMS Access Guide: https://usa.neolms.com/page/show/614498

  1. 2. What should I do if an error “User not found” or “Your account has been archived” appears when I try to access the NEO LMS.
    • Report the issues to the Educational Technology and e-Learning Support Services (EdTecheSS) Office by filling out the EdTech Help Desk Form.
  1. Who adds a student to the class in NEO LMS?
    • The teacher can add the student to their class in NEO LMS via People Picker or by providing the Access Code to the students.

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